Working Student IT Support Specialist

Beschreibung

Job Zusammenfassung In dieser Stelle unterstützt du den IT-Support, analysierst und optimierst Prozesse mithilfe technischer Insights und bist an Projekten beteiligt, die unter anderem AI-gestützte Produktivitätsmaßnahmen implementieren. Job Zusammenfassung In dieser Stelle unterstützt du den IT-Support, analysierst und optimierst Prozesse mithilfe technischer Insights und bist an Projekten beteiligt, die unter anderem AI-gestützte Produktivitätsmaßnahmen implementieren. Deine Rolle im Team The Tech Business Partner (part-time student) role offers a unique opportunity to join one of Europe's most relevant and important start-ups. You will act as a crucial link between Tech and Business stakeholders, providing essential support and progressing to project involvement as your experience grows. This role reports directly to the Head of Workplace IT, and grants access to premium tech tools and invaluable exposure to the operations of a modern tech team while accommodating your studies. The average working day of a IT Support Specialist (student) role can be categories into 2 key value areas: Tech Support & Optimization - The goal here is not just to complete tickets, but to identify underlying patterns and bring these insights to the team to work on automation and process optimization. As your experience increases, you will gain access to more complex requests (Level 2 and 3). When facing a new challenge, you will collect all troubleshooting steps and collaborate with the team to learn the new skill. Tech Projects - You will be involved in projects that leverage your insights from support tickets to optimize business processes. You will contribute to significant initiatives, such as establishing AI productivity measures and modernizing our IT landscapes (revolving around Google Workspace and other Google offerings). Unsere Erwartungen an dich Qualifikationen Technically sound with a good grasp of business technology solutions such as Google Workspace. Ability to apply AI tools to improve and optimize personal and team operational tasks. Proven ability to work both independently and collaboratively on technology-related projects. Good people skills, capable of communicating technical solutions to non-technical stakeholders effectively. Ability to collaborate in a fast-paced, agile environment and adapt to changing priorities. Currently studying a relevant field, including an IT Bachelor's or Master's program, or equivalent. Based in Berlin, Munich or Hamburg. Willingness to occasionally travel between these three locations. English written and verbal communication (C1/C2). German is a plus! Unser Angebot Join one of the fastest growing German Startups in one of the most promising markets of the coming years. You move in flat hierarchies and have the opportunity to learn from everyone in the organization. Be part of a highly motivated team that has proven to make a difference. Support the energy transition and contribute to overcoming one of the greatest challenges of our time. Our modern offices in Munich, Berlin and Hamburg are waiting for you. Home Office and remote work are possible in alignment with your team. Receive your favorite hardware equipment (iPhone, Mac/Windows laptop, AirPods etc.) Enjoy EGYM Wellpass and all the sporty benefits that come with it. Benefits Work-Life-Integration 🏠 Home Office Gesundheit, Fitness & Fun 🚲 Jobrad Themen mit denen du dich im Job beschäftigst E-Mobilität AI Metadaten Level: Junior Job Feld: IT, Support Anstellung: Teilzeit Vertragsart: Praktikum / Schulpraktikum Arbeitsmodell: Hybrid, Onsite Unternehmenstyp: Startup Branche: Energiewirtschaft, Umwelt Ort: Hamburg | Deutschland

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