Transition Manager

Beschreibung

Job Zusammenfassung In dieser Rolle entwickelst du Strategien für IT-Service-Transitionen, planst Übergangsprozesse und koordinierst Teams, um den reibungslosen Übergang von Projekten in den Betrieb zu gewährleisten. Job Zusammenfassung In dieser Rolle entwickelst du Strategien für IT-Service-Transitionen, planst Übergangsprozesse und koordinierst Teams, um den reibungslosen Übergang von Projekten in den Betrieb zu gewährleisten. Deine Rolle im Team Development, maintenance, operations of Aftersales applications and infrastructure for Premium German OEM: Securing Global Serviceability Modernization & Cloudification Efficiency through Modularization Innovation & Quality Global Compliance Lead end-to-end IT service transitions from project to operations (e.g., outsourcing, insourcing, mergers, new services). Plan and execute transition strategies, timelines, and milestones. Coordinate cross-functional teams (IT, business, vendors, security, operations). Ensure knowledge transfer, documentation, and operational readiness. Manage stakeholder communication and governance during transition. Identify and mitigate transition risks and issues. Ensure compliance with SLAs, OLAs, ITIL processes, and regulatory requirements. Control transition scope, costs, and quality; report status to management. Support stabilization/hypercare post-transition and handover to steady state. Unsere Erwartungen an dich Qualifikationen Strong knowledge of ITIL / IT Service Management (certification preferred). Solid project/program management skills (e.g., PRINCE2, PMP). Strong stakeholder and vendor management capabilities. Excellent communication and documentation skills (English mandatory). Ability to manage risk, dependency, and change in complex IT environments. Understanding of infrastructure, applications, security, and operations. Strong analytical mindset and ability to work under pressure. ITIL Expert, PRINCE2 Practitioner, or PMP certification Exposure to DevOps / Agile / SAFe delivery models Erfahrung Proven experience as IT Transition Manager or similar role. Experience with service transitions (outsourcing, migrations, large IT programs). Experience with cloud transitions (Azure, AWS, GCP) Experience in multi-country or global transitions Benefits Work-Life-Integration ⏰ Flexible Arbeitszeiten 🏠 Home Office Themen mit denen du dich im Job beschäftigst Cloud Computing Metadaten Level: Senior Job Feld: Project Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Onsite Unternehmenstyp: Digitale Agentur Branche: Internet, IT, Telekom Ort: München | Deutschland

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