Technical Product Owner - AI Agents & Enterprise AI Platforms

Beschreibung

Job Zusammenfassung In diesem Job entwickelst du die Produktvision für KI-Agenten und unternehmerische KI-Plattformen, priorisierst Automatisierungsprojekte und definierst zielorientierte Betriebsmodelle. Job Zusammenfassung In diesem Job entwickelst du die Produktvision für KI-Agenten und unternehmerische KI-Plattformen, priorisierst Automatisierungsprojekte und definierst zielorientierte Betriebsmodelle. Deine Rolle im Team Own product vision, roadmap, and adoption strategy for AI capabilities across global customer interaction processes. Deliver cost reduction by prioritizing and scaling (agentic) automation of service requests (from intake and triage to resolution and escalation). Define the target operating model for enterprise AI capabilities (buy vs. build decisions, governance, platform strategy). Design scalable agent orchestration patterns: classification, routing, multi-channel orchestration, fallback handling, and human-in-the-loop escalation. Establish robust approaches for RAG, prompting frameworks, evaluation, and quality measurement (accuracy, containment, safety, latency, cost). Partner closely with Engineering, Architecture, Security, Data and business stakeholders to move from pilots to production scale. Facilitate workshops and decision forums; communicate clearly to both technical and business teams as well as to senior decision-makers. Unsere Erwartungen an dich Qualifikationen Solid understanding of LLM capabilities, model selection considerations, and AI solution patterns. Strong enterprise architecture understanding: API-driven and event-driven landscapes, scalable solution design, security-by-design with focus on Salesforce and Azure environments. Ability to translate business goals (e.g., cost reduction) into clear product increments and drive delivery with cross-functional teams. Excellent stakeholder management; confident workshop facilitation and structured decision-making. Ability to monitor business impact of the solutions that you are responsible for in a data-driven methodology. German at C1 level (spoken and written) is mandatory. Fluent English communication skills. Erfahrung Strong experience as Technical Product Owner / Product Manager / Solution Lead in complex enterprise environments. Experience designing or product-owning agent-based interaction systems and orchestration logic (classification, routing, escalation, collaboration). Unser Angebot Your start at ZEISS Vision Care. As a leading manufacturer of ophthalmic lenses, we help people around the world achieve a clearer vision - sustainable and with focus on the future. Our products are as diverse as the career paths we offer, from tailored lenses to award-winning measurement systems. Become part of our team and shape a future in which clear vision and professional success go hand in hand. Benefits Work-Life-Integration ⏰ Flexible Arbeitszeiten 🏠 Home Office Gesundheit, Fitness & Fun 🚲 Jobrad Themen mit denen du dich im Job beschäftigst Automation AI Metadaten Level: Erfahren Job Feld: Product Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Onsite Unternehmenstyp: Etablierte Firma Branche: Industrie, Produktion Ort: Aalen | Deutschland

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