Salesforce Administrator

Beschreibung

Job Zusammenfassung In dieser Rolle administrierst du die Salesforce-Plattform und konfigurierst Benutzer, Workflows sowie Berichte, während du Anforderungen mit Stakeholdern ermittelst und gleichzeitig den First- und Second-Level-Support gewährleistest. Job Zusammenfassung In dieser Rolle administrierst du die Salesforce-Plattform und konfigurierst Benutzer, Workflows sowie Berichte, während du Anforderungen mit Stakeholdern ermittelst und gleichzeitig den First- und Second-Level-Support gewährleistest. Deine Rolle im Team Administer, configure, and maintain the Salesforce platform (Sales Cloud, Service Cloud, or others as applicable), including user management, profiles, roles, and permissions. Design and implement workflows, validation rules, custom reports and dashboards. Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions. Manage and execute data imports, exports, deduplication, and ongoing data quality initiatives. Provide first and second-level Salesforce support to end users, troubleshoot issues, and maintain detailed documentation. Work with external Salesforce consultants and vendors when required. Train new and existing users on Salesforce features and best practices. Monitor system performance and proactively identify areas for improvement. Unsere Erwartungen an dich Qualifikationen You have a solid understanding of the Salesforce data model, security model and core platform capabilities. You demonstrate strong analytical and problem-solving skills and approach challenges in a structured and solution-oriented way. You are fluent in English and German, both written and spoken, which enables you to collaborate effectively with international and local teams. You are comfortable working independently and managing multiple priorities in a dynamic environment. You are willing and able to commute to our Hamburg office at least two days per week. Erfahrung You have at least two years of hands-on Salesforce administration experience in a professional environment. Unser Angebot You will be part of a highly motivated team in a dynamically growing group of companies. In our future-oriented industry, you can expect challenging tasks, projects, and regular team events. With us, you have the opportunity to work from home up to 3 days a week. We offer a mobility allowance and the option to lease a bicycle through 'mein Dienstrad'. You will benefit from 'Corporate Benefits,' a portal offering various employee discounts. We also offer a company pension plan. Benefits Work-Life-Integration 🏠 Home Office Gesundheit, Fitness & Fun 🎳 Team Events Mehr Netto 🛍 Mitarbeitervergünstigungen Metadaten Level: Erfahren Job Feld: IT, System Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Hybrid, Onsite Unternehmenstyp: Etablierte Firma Branche: Pharma, Chemie, Biotech Ort: Hamburg | Deutschland

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