Manager, Enterprise Applications Services

Beschreibung

Job Zusammenfassung In dieser Position entwickelst du Strategien zur Verwaltung und Optimierung zentraler Unternehmensanwendungen wie Atlassian und Google Workspace, führst ein Team von Spezialisten und gewährleistest reibungslose Abläufe bei der Anwendungsbereitstellung. Job Zusammenfassung In dieser Position entwickelst du Strategien zur Verwaltung und Optimierung zentraler Unternehmensanwendungen wie Atlassian und Google Workspace, führst ein Team von Spezialisten und gewährleistest reibungslose Abläufe bei der Anwendungsbereitstellung. Deine Rolle im Team We are on the lookout for a Manager, Enterprise Applications Services to join our Enterprise IT Solutions team and play a pivotal role in driving our company's efficiency and productivity. You'll lead the strategic management of our core enterprise applications, fostering innovation and delivering exceptional IT experiences across all business functions. Lead the full lifecycle management of our key enterprise applications (Atlassian, Google Workspace, Slack), including evaluation, implementation, and optimisation (Tier 2/Tier 3 support for platform-related issues and requests). Cultivate strong vendor relationships and drive strategic partnerships to enhance application functionality and support. Manage cost-effective licensing negotiation within strategic partners and internal cost allocation. Champion stakeholder satisfaction by ensuring seamless application delivery, proactive support, and effective change management. Maintain optimal application performance and availability, taking ownership of incident and release management processes. Enforce rigorous security standards and compliance with relevant regulations and organisational policies. Develop and manage the enterprise applications budget, ensuring cost-effective resource allocation and forecasting. Balance strategic leadership with hands-on technical oversight, providing guidance and support to a team of 6 application specialists. Create and maintain documentation, training materials, and self-service resources to enhance user experience. Ensure the 'follow the sun' support model across different locations, adhering to aggressive SLAs. Provide mentorship to team members, promote knowledge sharing and professional growth. Unsere Erwartungen an dich Ausbildung Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience (5+ years in enterprise application management for organisations with 10,000+ users). Qualifikationen Proven expertise in business process analysis, requirements gathering, solution design, and vendor management. Strong project management skills, with a track record of delivering complex projects on time and within budget. Excellent time management and organisational skills, with the ability to prioritise and manage multiple projects independently. Exceptional communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively across teams. Deep understanding of enterprise application security best practices. Proven ability to drive Power User Community deployment and management across multiple entities at a global scale. Erfahrung Demonstrated experience leading and developing application delivery teams. Experience with Atlassian, Google Workspace and Slack administration and best practices. Benefits Essen & Trinken 🍏 Frisches Obst 🥪 Snacks, Süßigkeiten Work-Life-Integration 🧳 Relocation Package 🏠 Home Office ⏰ Flexible Arbeitszeiten 🍼 Kinderbetreuung Gesundheit, Fitness & Fun 🎳 Team Events 🧘‍♀️ Massage, Yoga o. A. Themen mit denen du dich im Job beschäftigst Cloud Computing AI Metadaten Level: Lead Job Feld: IT, Project, System Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Hybrid, Onsite Unternehmenstyp: Etablierte Firma Branche: Handel Ort: Berlin | Deutschland

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