IT Manager

Beschreibung

Job Zusammenfassung In dieser Position übernimmst du die strategische Schnittstelle zwischen IT und Fachbereichen, überwachst lokale IT-Operationen und unterstützt bei Desktop-Management sowie der Verwaltung von IT-Ressourcen in Deutschland und Frankreich. Job Zusammenfassung In dieser Position übernimmst du die strategische Schnittstelle zwischen IT und Fachbereichen, überwachst lokale IT-Operationen und unterstützt bei Desktop-Management sowie der Verwaltung von IT-Ressourcen in Deutschland und Frankreich. Deine Rolle im Team The IT Manager Western Europe (mainly for Germany and France) acts as the strategic interface between IT and business units, ensuring IT services are aligned with business needs while overseeing operational excellence within Western Europe. This role combines stakeholder engagement with hands-on operational responsibilities, including location specific desktop support, asset management, and coordination of IT services for office buildings and changes. The position has a line reporting responsibility to the EMEA IT Manager. Business relationship management with Western Europe stakeholders, including translation of business needs into IT service requirements and demand planning. Responsibility for local IT operations, including L3 end-user support, conference room and printer services, office build/move/change activities, and hands-on infrastructure support. Management of IT assets and end-user computing devices, including inventory control, lifecycle management, procurement, and deployment. Oversight of local IT budgets, cost optimisation activities, and coordination of vendors and service providers with SLA monitoring. Governance, compliance, and risk management, including adherence to global standards, audit support, documentation, and reporting. Leadership of local IT support teams, including mentoring, coordination with regional and global IT functions, and promotion of service excellence. Cross-functional collaboration with infrastructure, enterprise architecture, application management, cybersecurity, and project management teams. Unsere Erwartungen an dich Ausbildung Bachelor's degree in Information Technology, Business Administration, or a related field. Qualifikationen Strong knowledge of IT service management frameworks, including ITIL and infrastructure support models. Proven capability in stakeholder engagement, demand management, and translation of business requirements into IT solutions. Certifications such as ITIL, BRMP, PMP/PRINCE2, ISO/IEC 20000, or comparable credentials (preferred). Strong competencies in strategic thinking, relationship building, problem solving, and cross-functional communication. Fluency in German and English for daily collaboration in both teams. Willingness to travel to the French site as required (approx. once every quarter). Erfahrung Experience in IT operations, business relationship management, and location-level IT service delivery (2+ years). Experience in IT budget management, cost control, and vendor coordination. Unser Angebot 30 days of vacation, flexible working hours. Structured onboarding and personalized development opportunities. Company fitness programs (Hansefit + EGYM Wellpass), corporate health management. Company pension plan, capital-forming benefits. Job bike leasing, access to employee discount platforms. Benefits Work-Life-Integration ⏰ Flexible Arbeitszeiten Gesundheit, Fitness & Fun 🚲 Jobrad Themen mit denen du dich im Job beschäftigst Leadership Integrations Metadaten Level: Erfahren Job Feld: IT, Project, System Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Onsite Unternehmenstyp: Etablierte Firma Branche: Beratung Ort: Altenberge | 48341 | Deutschland

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