IT Admin - Working Student / Support

Beschreibung

Job Zusammenfassung In dieser Position unterstützt du das Operations-Team bei der Verwaltung der digitalen Infrastruktur, optimierst interne Tools und bist zuständig für die Administration der Geräte sowie die Unterstützung der Mitarbeiter bei technischen Fragen. Job Zusammenfassung In dieser Position unterstützt du das Operations-Team bei der Verwaltung der digitalen Infrastruktur, optimierst interne Tools und bist zuständig für die Administration der Geräte sowie die Unterstützung der Mitarbeiter bei technischen Fragen. Deine Rolle im Team This role is part of our Operations team and works closely with the Office Manager to support our digital infrastructure and internal tools. Your work will help ensure that all team members can rely on the devices and platforms they use in their day-to-day work. You will collaborate with different teams to identify needs and improve our digital environment, with support from our engineers for more complex technical questions and guidance from our in-house legal counsel where topics such as compliance or data protection are relevant. In this role, you will work approx. 20 hours per week and contribute to creating a reliable and supportive digital workspace that helps the organization focus on its broader mission. Responsible for the administration of our digital tool landscape (e.g., Google Workspace, Slack, Asana, Atlassian, Zoom, Bitwarden, Sipgate). Manage licenses and user accounts, maintain documentation, and optimize tool usage across the organisation. In collaboration with our tech team evaluate, select, and implement new digital tools (preferably open-source solutions). Manage our heterogeneous device inventory (mainly macOS, and some Windows devices). Set up, maintain, troubleshoot, and manage the lifecycle of company devices. Deploy and further develop MDM solutions (e.g., for Macs and mobile devices). Collaborate with internal teams to identify digital needs and develop suitable solutions. Support employees in using digital tools and devices through enablement, training sessions, and guidelines. Unsere Erwartungen an dich Ausbildung Currently enrolled in a German university pursuing a degree in IT, computer science, digital technologies, or a related field, ideally with some initial practical experience. Qualifikationen Interest in open-source technologies and digital ecosystems. Basic understanding of data protection, IT security, and modern cloud architectures. A structured and solution-oriented way of working, with an interest in supporting colleagues in their day-to-day work and improving internal workflows. Strong English & communication skills and the ability to explain technical topics in a clear and accessible way. German language skills would be an advantage. Familiarity with collaboration tools and platforms used in nonprofit organizations. Enthusiasm for learning new technologies and experimenting with digital tools. Erfahrung Experience working with digital tools, SaaS environments, and specialized IT systems. Solid knowledge of macOS and Windows administration; experience with Mobile Device Management (MDM) solutions is a plus. Experience with basic scripting, automation, or IT troubleshooting. Previous experience in a small team in a startup/NGO environment and / or in a volunteering / activist context. Unser Angebot Potentially transition into a junior IT role after completing your studies, allowing you to continue contributing and growing within the organization. Seize the chance to make a meaningful difference by applying your expertise to our mission. We have a hybrid working setup where you can work remotely or from our office at the Impact Hub Neukölln. We offer flexibility in how you distribute your 20 hours per week across the workweek, allowing you to balance your studies and work. Take advantage of our commitment to continuous learning with paid days of educational leave and a personal development budget to boost your professional skills. Enjoy paid vacations and additional days off for Christmas and New Years Eve to rest and recharge. Our wage model is transparent and ensures pay equity and inclusivity. We acknowledge the challenge of coordinating work life and private life and warmly accommodate the needs of your family, relationship or kids as you work with us. Themen mit denen du dich im Job beschäftigst EdTech Metadaten Level: Junior Job Feld: IT, System Anstellung: Teilzeit Vertragsart: Praktikum / Schulpraktikum Arbeitsmodell: Hybrid, Onsite Unternehmenstyp: Startup Branche: Bildungswesen Ort: Berlin | Deutschland

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