DevOps Engineer for Customer Care AI Platform Team

Beschreibung

Job Zusammenfassung In diesem Job entwickelst du CI/CD-Pipelines, optimierst containerisierte Infrastruktur und automatisierst Bereitstellungen. Zudem sorgst du für hohe Verfügbarkeit und Überwachung in mehreren Rechenzentren. Job Zusammenfassung In diesem Job entwickelst du CI/CD-Pipelines, optimierst containerisierte Infrastruktur und automatisierst Bereitstellungen. Zudem sorgst du für hohe Verfügbarkeit und Überwachung in mehreren Rechenzentren. Deine Rolle im Team Design, build, and maintain CI/CD pipelines in collaboration with development teams. Improve and gradually redesign our infrastructure toward container orchestration. Maintain and optimize Debian-based Linux systems. Ensure high availability and monitoring across multiple data centers. Contribute to observability, monitoring, logging, and incident response practices. Automate infrastructure provisioning and configuration. Maintain ISO security standards throughout the infrastructure. Handle vulnerabilities, ensure dependency tracking. Work closely with developers to optimize deployment workflows and runtime environments. Use AI tooling effectively (Claude, ChatGPT, internal MCP tools) to improve productivity and automation. Architect Low-Latency Pipelines: Build and optimize the streaming infrastructure for Speech-to-Speech (S2S), ensuring sub-500ms round-trip latency for natural voice interactions. Experience with scaling and deploying in zones. Minimize hops between services. Experience with WSS & SRTP protocol would be a plus. Hosting Specialized tooling: Host and maintain the specialized applications needed in our AI pipelines (eq. MCP servers, Vector store databases, Caching apps, etc..) Monitor and respond to unhealthy patterns (high memory, high cpu, low disk space, high latency). Data & Evaluation Plumbing: Host and maintain our Automated QA Module. Schedule jobs and design alerts that would need a rapid response (High hallucinations or low response quality for latest nightly run, etc..). Unsere Erwartungen an dich Qualifikationen Solid understanding of networking fundamentals: Subnetting, Routing, BGP concepts and high-availability design. Good scripting skills (Bash, Python or similar). Ability to troubleshoot distributed systems. Systems Expertise: DevOps knowledge: Docker or Docker Swarm, Kubernetes, ArgoCD, JFrog Artifactory, Infrastructure-as-Code, CI/CD, Helm, Prometheus, Terraform, Gitlab/Github CI, Grafana, Jenkins. Familiar with monitoring stack: Prometheus/Grafana (Metrics), ELK (Logs) & Jaeger (Trace) etc. Best practices on how to secure systems and pipelines: OpenID Connect, OAuth 2, Hashicorp Vault, Keycloak, Keepass, Ansible-vault. Erfahrung Strong Linux administration experience, preferably Debian-based systems. Hands-on experience with Kubernetes in production environments. Experience with cloud native architectures (design, build, operations). Experience with CI/CD systems and infrastructure automation tools. Unser Angebot Access to local/international trainings, development and growth opportunities, including access to e-learning platforms, covering both technical and soft skills areas. Modern technologies, product responsibility. Flexible work schedule. Hybrid work option. Medical services package from one of two private providers. 25 vacation days per year. Substitute days off for public holidays that occur on the weekend. Meal tickets. Internal referral program. Team events, networking events organized to promote a passionate, creative and diverse culture. Summerfest and Winterfest parties. Of course, coffee, soft drinks and fresh fruits are on us in the office. Benefits Work-Life-Integration 🏠 Home Office ⏰ Flexible Arbeitszeiten Gesundheit, Fitness & Fun 🙂 Gesundheitsförderung 🚲 Jobrad 🎳 Team Events Themen mit denen du dich im Job beschäftigst Cloud Computing AI Metadaten Level: Erfahren Job Feld: IT, DevOps Anstellung: Vollzeit Vertragsart: Unbefristetes Dienstverhältnis Arbeitsmodell: Hybrid, Onsite Unternehmenstyp: Etablierte Firma Branche: Internet, IT, Telekom Ort: Berlin | Deutschland

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